Terms Of Service

Last updated: May 2026

Welcome to Pemagear. These Terms of Service (“Terms”) govern your access to and use of our website https://www.pemagear.com (the “Site”) and the purchase of products from Pemagear, a brand operated by Pemadova LLC, a limited liability company registered in the State of New Mexico, United States (“we”, “us”, or “our”). By accessing or using the Site or placing an order, you agree to be bound by these Terms.

1. Use of the Site

  • You must be at least 18 years old or the age of majority in your jurisdiction to use the Site.
  • You agree to use the Site only for lawful purposes and in accordance with these Terms.
  • You are responsible for maintaining the confidentiality of your account and password.

2. Products and Orders

All products are custom-made to order (print-on-demand). Each item is individually produced after your order is placed. By placing an order, you agree:

  • To provide accurate shipping and billing information.
  • That production begins shortly after payment confirmation. Orders may be canceled for a full refund within 24 hours (weekdays) or 48 hours (weekends/holidays) of placement. After this window, orders cannot be canceled or modified.
  • That product images on our website are digital mockups. Slight variations in color or print placement are normal and do not constitute a defect.
  • To our Shipping Policy, Refund & Return Policy, and Payment Policy.

3. Pricing and Payment

Prices are listed in USD and subject to change without notice. You agree to pay all charges, including applicable taxes and shipping fees. We use secure third-party payment processors and do not store full credit card details.

4. Intellectual Property

All content on the Site (designs, images, text, logos) is owned by Pemagear or our licensors and protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our written permission.

5. User Conduct

You agree not to:

  • Use the Site for any unlawful purpose.
  • Upload viruses or malicious code.
  • Interfere with the Site’s functionality.
  • Attempt to gain unauthorized access to our systems.

6. Limitation of Liability

To the fullest extent permitted by law, Pemagear and Pemadova LLC shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or purchase of products. Our total liability shall not exceed the amount paid by you for the product in question.

7. Disclaimer of Warranties

The Site and products are provided “as is” without warranties of any kind, express or implied. We do not guarantee that the Site will be uninterrupted or error-free.

8. Changes to Terms

We may update these Terms at any time. Changes will be posted on this page with an updated “Last updated” date. Your continued use of the Site constitutes acceptance of the new Terms.

9. Governing Law

These Terms are governed by the laws of the United States and the State of New Mexico.

10. Contact Us

If you have questions about these Terms:

  • Email: support@pemagear.com
  • Phone: +1 (818) 639-3668
  • Registered Business Address:
    Pemadova LLC
    1209 Mountain Road PL NE Ste N
    Albuquerque, NM 87110, United States
  • Customer Support Address:
    230 NE 4th St, North Bend, WA 98045, United States
    (For customer inquiries only – no retail store or returns accepted.)
  • Support Hours: Monday – Friday, 9 AM – 5 PM PST

Thank you for choosing Pemagear!