Privacy Policy

Last updated: May 2026

At Pemagear, we respect your privacy and are committed to protecting your personal information. Pemagear is a brand operated by Pemadova LLC, a limited liability company registered in the State of New Mexico, United States. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or make a purchase.

Information We Collect

We collect information you provide directly (e.g., when placing an order):

  • Name, email, shipping/billing address, phone number
  • Payment details (processed securely – we do not store full card information)
  • Order history and preferences

We also automatically collect:

  • IP address, browser type, device information
  • Cookies and usage data (pages visited, time spent)

How We Use Your Information

To:

  • Process and fulfill orders
  • Provide customer support and order updates
  • Improve our website and services
  • Send promotional emails (opt-out anytime)
  • Prevent fraud and comply with legal obligations

Data Sharing

We do not sell your personal information. We share only with trusted partners as necessary to operate our business:

  • Payment processors (e.g., PayPal, Stripe)
  • Print-on-demand fulfillment and shipping partners (located in the United States, Vietnam, and other regions) — your name and shipping address are shared solely to fulfill your order
  • Analytics tools (anonymized where possible)
  • Legal authorities when required by law

Security

We use SSL encryption and PCI-compliant processors. While we take strong measures to protect your data, no online transmission is 100% secure.

Cookies

We use cookies to enhance your experience (e.g., remember cart items). You can manage cookie preferences in your browser settings.

Your Rights

You can:

  • Access, correct, or delete your data
  • Opt out of marketing emails
  • Request more information about how your data is used

For California (CCPA) or EU/UK (GDPR) residents, additional rights apply. Contact us to exercise your rights.

Data Retention

We retain your personal information only as long as necessary for business purposes (e.g., order fulfillment, customer service, legal requirements). Order data is kept for accounting and legal compliance purposes.

Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect data from children under 13.

Changes to This Policy

We may update this policy from time to time. Changes will be posted here with a new “Last updated” date.

Contact Us

  • Email: support@pemagear.com
  • Phone: +1 (818) 639-3668
  • Registered Business Address:
    Pemadova LLC
    1209 Mountain Road PL NE Ste N
    Albuquerque, NM 87110, United States
  • Customer Support Address:
    230 NE 4th St, North Bend, WA 98045, United States
    (For customer inquiries only – no retail store or returns accepted.)
  • Support Hours: Monday – Friday, 9 AM – 5 PM PST

Thank you for trusting Pemagear.