Last updated: January 09, 2026

At Pemagear, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or make a purchase.

Information We Collect

We collect information you provide directly (e.g., when placing an order):

Name, email, shipping/billing address, phone number
Payment details (processed securely – we do not store full card information)
Order history and preferences

We also automatically collect:

IP address, browser type, device information
Cookies and usage data (pages visited, time spent)

How We Use Your Information

To:

Process and fulfill orders
Provide customer support and order updates
Improve our website and services
Send promotional emails (opt-out anytime)
Prevent fraud and comply with legal obligations

Data Sharing

We do not sell your personal information. We share only with trusted partners:

Payment processors (e.g., PayPal, Stripe)
Shipping and production partners
Analytics tools (anonymized where possible)
Legal authorities when required

Security

We use SSL encryption and PCI-compliant processors. While we take strong measures, no online transmission is 100% secure.

Cookies

We use cookies to enhance your experience (e.g., remember cart). Manage preferences in your browser settings.

Your Rights

You can:

Access, correct, or delete your data
Opt out of marketing emails
Request more information

For California (CCPA) or EU/UK (GDPR) residents, additional rights apply. Contact us to exercise your rights.

Data Retention

We retain your personal information only as long as necessary for business purposes (e.g., order fulfillment, customer service, legal requirements). Order data is kept for accounting and warranty purposes.

Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect data from children under 13.

Changes to This Policy

We may update this policy. Changes will be posted here with a new “Last updated” date.

Contact Us

Email: support@pemagear.com
Phone: +1 (818) 639-3668
Address: 230 NE 4th St, North Bend, WA 98045, United States
Support Hours: Monday – Friday, 9 AM – 5 PM PST

Thank you for trusting Pemagear.