HOW DO I PLACE MY ORDER?
Just choose your style on the product page then click the “Add To Cart” button and follow the simple steps to complete your order.
We’ll prepare your order and let you know when it's on its way!
What type of payments do you accept?
We accept Visa, Mastercard as well as PayPal.
MY TRACKING NUMBER ISN’T WORKING.
Tracking numbers can take 3-5 days to appear in the shipping carrier's system. Occasionally, the shipping carrier can lose an order. If the tracking number is still not working within a few days, please contact the shipping carrier.
When will my card be charged?
After your order has been successfully placed.
HOW SECURE IS MY PERSONAL INFORMATION?
We strictly adhere to the highest industry standards to protect your personal information when you checkout and purchase from our store.
Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.
What do I do if I received the wrong product or my product is defective?
If this happens, we are truly sorry. Please email us at : support@pemagear.com
and tell us your order number and how we messed up. We will take care of you and cover all costs of getting you the right product. We will send you a new product and pay for your shipping to send that one back to us. We are human and do make mistakes. We will make sure to correct the issue as soon as possible!
Email : support@pemagear.com
Phone Number : +1 (818) 639-3668
Address: 230 NE 4th St, North Bend, WA 98045, United States
Support time: Mon-Fri: 9AM-5PM PST